Product Details

Thoroughly updated, this much anticipated new edition provides students with a comprehensive, state-of-the-art view of business to business marketing. With a focus on strategic thinking and acting, the authors examine the distinct challenges of the business-to-business marketplace. These include: faster product and service development; shortened product life cycles; new processes for selling, distribution, and customer service; an increase in entrepreneurial firms; and the need to create and sustain long-term customer relationships. • Author: Michael H Morris,Leyland Pitt,Earl Dwight Honeycutt • ISBN:9780803959644 • Format:Hardcover • Publication Date:2001-03-29